If you are not satisfied with your Ainkas Jewels order, we will gladly accept your returned item. Please send an email to firstname.lastname@example.org within 72 hours of package receipt and our customer care agents will gladly asset you with addressing any issues you may have. Please allow up to 20 days for your package to arrive to us and for our Return Department to issue a refund. Also, we are unable to refund any original shipping charges.
We understand that things happen, all orders must be cancelled within 24 hours from the time the order was made in order to process an immediate refund. Any order cancellations made after 24 hours will NOT be accepted.
At this time we can only process exchanges for the same item
NON- QUALIFYING ORDERS
Custom-made personalized pieces, including monograms and nameplates, are final sale. These items are handmade to order and cannot be returned. You can find this information on the product pages as well.
All earrings are a Final Sale and returns or exchanges will not be accepted
All sale items are a Final Sale